Chapter 27 UTILITIES*
Section 27-26 HELP program.
(a) The HELP program is established to assist eligible families with children
in paying utility
(b) City utility customers may specify amounts they wish to contribute to the
and have such amounts charged on their utility bills. Contributions to the HELP program shall
be accounted for separately.
(c) An individual must meet the following guidelines to be eligible to receive
the HELP program:
(1) The individual must be a City electric utility customer
and the utility account must be in
the individuals name.
(2) The individuals household
income must be at or below 150% of the federal
governments poverty guidelines.
(3) The individuals other resources must be exhausted.
(4) The individual must be the parent or guardian of
a child who is eighteen years of age or
younger, in the physical and legal custody of the individual and in school (unless the child is
unable to attend school because of age or disability).
(d) Assistance in paying utility bills is subject to the following limitations:
(1) The individual seeking assistance must be without
utility service or the individuals
utility service must be due for disconnection.
(2) An individual is eligible to receive only the amount
of assistance needed to avoid
disconnection, for reconnection or for a deposit. Payments for utility deposits shall be made
more than one time per household and shall be for a maximum of seventy-five dollars ($75.00).
Payments shall not be made for fees of any kind including disconnection fees and reconnection
fees. Heating and cooling bills shall have priority over other types of utility bills.
(3) No more than
two hundred seventy-five dollars ($275.00)
shall be paid in assistance for
any individual in any twelve (12) month period. Assistance is available one (1) time per twelve
(12) month period. There is a life time limit of five (5) times for assistance under the HELP
(e) Determinations of eligibility and the amount of assistance to be granted
to applicants shall
be made by the director of health services or the directors designee, whose determination shall
(f) The director of health services is authorized to establish rules and regulations
the HELP program.
(Ord. No. 16630, § 1, 10-2-00; Ord. No. 18270, § 1, 10-4-04)
(Ord. 18270, Amended, 10/04/2004, Prior Text; Ord. 16630, Amended, 10/02/2000, Prior Text)