Section 27-98 Defective or nonregistering meters.

(a) When it is determined by the department that a meter is defective from any cause, including improper connection or misapplication, and the percentage of error cannot be determined, or when a meter fails to register the electric energy consumed, the customer's bill shall be adjusted on the basis of an estimate made by the director.

(b) Billing estimates for electricity shall be based on a like period of time during the previous year, with allowance being made for any increase or decrease in electric appliances or other energy consuming devices.

(c) Adjustments to customer's bills, on the basis of estimates, shall be made only for the billing period during which the defective meter was discovered, except that, if it is possible to establish, beyond any reasonable doubt, that the meter was defective during prior billing periods, adjustments on the basis of estimates shall also be made for such other billing periods not to exceed six (6) months for residential customers .

(Code 1964, § 15.459; Ord. No. 19550, § 2, 6-4-07)

(Ord. 19550, Amended, 06/04/2007, Prior Text)