2005 Citizen survey results

- Preliminary Draft -

The city recently received results of a citizen survey conducted by ETC Institute, a marketing research firm that specializes in the administration of community-based surveys for local governmental organizations.

The purpose of the citizen survey was to gather input from residents about city services and priorities for the community. It was conducted as part of the city’s ongoing strategic planning process.

The city thanks the residents who completed and returned the surveys. Their input is valuable and will be considered as the city develops its plans.

Summary of findings:

Satisfaction with the value for city taxes was 7% above the national average
Satisfaction with the overall quality of city services was 19% above the national average
The City’s park system rated 16% above the national average
Walking and biking trails received the highest overall rating
Communication ratings are significantly BETTER than other communities
Areas to emphasize:
- Improvements to traffic flow
- Street maintenance
- Enforcement of local traffic laws
- Outdoor swimming pools
- Snow removal on neighborhood streets
Support for Future Funding:
- Relatively strong support for continuing the 1/8th cent sales tax for parks and recreation
- Relatively strong support for continuing the 1/4th cent sales tax for capital improvements
- Residents generally do not support increases in property taxes
- Residents willing to consider some increase in development fees

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Survey Results Component Sections

General Information (281 kb)
Demographics (79 kb)
Perception Of The City (454 kb)
Overall Satisfaction with Major City Services (73 kb)
Public Safety (494 kb)
Parks and Recreation (662 kb)
Maintenance (767 kb)
Communications (211 kb)
Municipal Services and Utilities (511 kb)
Parks & Recreation Investment Priorities & Funding Issues (233 kb)
Other Capital Improvement Investment Priorities & Funding Issues (566 kb)
Other Issues (68 kb)

Complete Results:

Complete Survey Results (3.54 mb) Avg. download time: 12 minutes