Utility Customer Service - Utilities

Scam artists are targeting utility customers with false claims of delinquent accounts. Read more...

Scam artists are targeting utilities customers with false claims of utility assistance. The scammers are requesting social security numbers from targeted customers. Please DO NOT provide them your social security number.

Current utility account contact information is essential to fast outage reporting. If you have ever had trouble reporting a utility outage? You might have the wrong phone number on file with your account.
Update your contact information now.

New Online Utility Billing System Coming Soon!

Office Location, Hours & Contact Information

Account Signups or Changes:

• New Residential Accounts
  (including rate information)
• New Commercial Accounts
  (including rate information)
• Account Transfers/Disconnects

Donations:

• C.A.S.H. and H.E.L.P. Pledge Form (donations for utility assistance)
• Share The Light Pledge Form
  (donations for city projects)

Billing & Payment:

• Online Account Access & Bill Payment
• Review all Payment Options
• Sign up for Budget Billing
• Sign up for Automatic Bill Payment
• Understanding Your Utility Bill
• Report Sewer Utility Billing Errors
• Need Payment Assistance?

Other Utility Information:

• Multiple Properties Account Status Listing
• Landlord Reversion
• City Source Newsletter
• Frequently Asked Questions
• Utility Ordinances