Utility Customer Service - Utilities

Current utility account contact information is essential to fast outage reporting. If you have ever had trouble reporting a utility outage? You might have the wrong phone number on file with your account. You can now update your contact information online.

Contact the Utility Customer Service office: 573-874-7380 or UCS@GoColumbiaMo.com

Join the City of Columbia in Promoting our "Go Green" initiatives. Sign up for our Paperless Bill Option now.

• Online Account Access - First Time Users
• Automated Phone System
• Multiple Properties Account Status Listing
• Office Location, Hours & Phone Numbers
• New Residential Accounts (including rates)
• New Commercial Accounts (including rates)
• Account Transfers/Disconnects
• Payment Options
• Utility Ordinances
• Financial Assistance
• C.A.S.H. and H.E.L.P. Pledge Form (donations for utility assistance)
• Share The Light Pledge Form (donations for city projects)
• Frequently Asked Questions
• Budget Billing
• Paperless Billing
• Landlord Reversion
• City Source Newsletter
• Understanding Your Utility Bill