Utility Customer Service Hours & Phone Numbers

The Finance Department is responsible for the administration, direction, and coordination of all financial services of the City involving financial planning, budgeting, treasury management, investments, purchasing, accounting, payroll, business licensing, insurance, and utility customer services.

UCS Location Hours & Phone Numbers

Email Contact Form

The Utility Customer Service Office is located at:

701 E. Broadway (1st Floor of City Hall, the Daniel Boone Building)

Mailing Address:

City of Columbia
P. O. Box 1676
Columbia, MO 65205

Hours of Operation:

8:00 a.m. - 5:00 p.m., Monday - Friday

Closed on the following holidays:

New Years Day
Martin Luther King's Birthday (Observed)
Memorial Day
July 4th
Labor Day
Thanksgiving Day
Christmas Day

Important Phone Numbers

Automated Phone System: (573) 874-7694

Customer Service Representatives: (573) 874-7380

Patricia Bollman, Supervisor: (573) 874-7458

After Hours Emergencies (Water and Electric Department): (573) 875-2555