The Division of Human Services social services specialists perform a variety of functions. We welcome any questions or interest regarding our programs and services listed below.
- Assistance with Utility Bills
- Health Insurance
- Information and Referral
- Medication Assistance
- Pregnancy Testing
- Prenatal Case Management
- Eyeglasses Assistance
- Dental Pain Relief
When you come to our office for help, please bring an ID with your picture on it. Any form of photo ID is acceptable (drivers license, student ID, Department
of Corrections, etc). To contact the Division of Human Services social services staff, please call 573.874.7356
Assistance with Utility Bills
The Division of Human Services administers two utility assistance
programs for Boone County residents:
H.E.L.P. (Heat Energy and Light Program)
- provides one-time emergency assistance to low-income families with young children in the home
C.A.S.H. (Citizens Assisting Seniors and Handicapped)
- provides emergency assistance
to low-income senior citizens and persons with disabilities
In order to be eligible for C.A.S.H. or H.E.L.P.,
- be a Boone County resident
- meet specific requirements of the applicable
- meet the income guidelines as applied by the Division of Human Services
- have an emergency situation which necessitates
All applicants are carefully screened and counseled
by social services specialists. Appropriate referrals are made
to assist the applicant in preventing future emergencies.
For Utility Assistance please complete this form.
Donate To C.A.S.H. or H.E.L.P.
If you would like to make a tax deductible donation
to the H.E.L.P. Program, contact City of Columbia Utility Customer Services or Boone Electric at 573-449-4181, or complete and sign the annual
donation card included in your bill. Monthly billings
will state your year-to-date contributions for tax
records. 100% of contributions go directly to utility
bill payments for persons in need. No administrative
costs are paid from your gift.
Social services specialists are available to help you access public health insurance programs such as Medicaid, MC+, and Medicare.
- MC+ for Kids gives Missouri's working parents an opportunity
to provide health insurance for their children at no-cost
or low-cost. Let us help you obtain this great benefit
for you and your kids! Certain qualifications apply. For further information, please visit the State MC+ for Kids site or call us at 573-874-7356 for assistance.
- The state has expanded it's Uninsured Women's Health Services Program. Visit the state's website, view our flier or call us at 573-874-7356 for assistance.
Information and Referral
Social services staff provide information and referral
for a wide range of health and human services. Please
call or visit if you are in need of any information.
We also publish a comprehensive guide to health and human services in Boone County:
The purpose of this program is to help individuals
who are unable to afford or obtain prescription medications
through other resources.
- Eligibility for this program
is determined by a social services specialist who will review the
applicants resources and needs.
- Medications are
limited to those currently covered by the Division of Human Services.
- Amounts and availability are subject to determination
by social services staff.
Reduced cost, confidential pregnancy testing is provided on
a walk-in basis. For women who are pregnant, counseling
is provided regarding pregnancy, the client's financial
situation, help finding prenatal care, information
regarding the WIC program, and for other resources.
Maternal/Child Health and Well-Being Services
Our services staff offer a variety of services to help with pregnancy and the first few years of children's lives. The following is a brief summary of the services we offer. Please contact us if you are pregnant and need help.
Temporary Medicaid & Medicaid for Pregnant Women
Temporary Medicaid and Medicaid for Pregnant Women are publicly funded health insurance programs for pregnant women.
- Temporary ("Temp") Medicaid is designed to provide coverage until
a woman is approved for Medicaid for Pregnant Women (MPW).
- Medicaid for Pregnant Women is a free, state-funded
insurance program for pregnant women which covers
prenatal and delivery services.
Applications for both programs may be made at the Division of Human Services by appointment.
Prenatal Case Management
If you would like help making prenatal care arrangements,
and/or need other assistance during pregnancy, a social
services specialist can assist. Please call for an
Healthy Babies Program
The Healthy Babies Home Visiting Program provides support for pregnancy using the “Partners for a Healthy Baby” curriculum. The program is free, voluntary and offers a monthly visit from our social services specialist. The program can help with: car seats, cribs, clothing, diapers, WIC, food stamps, Medicaid and breastfeeding. Missouri's Children's Trust Fund contributes a portion of funds for this program.
One- time assistance with eyeglasses is available
for permanent Columbia residents who meet the financial
eligibility criteria for the program.
- Recipients must
be screened for eligibility by a social services specialist.
- If found to be eligible, an appointment will then
be scheduled with a participating optician.
- A $10
co-payment is required to schedule an exam with an
Dental Pain Relief
The Division of Human Services provides dental pain relief services for permanent Boone County residents who meet the financial
eligibility criteria for the program.
- Assistance is limited to uninsured, permanent
Boone County residents.
- Financial eligibility guidelines
- Services are for pain relief only.
- Services covered include x-rays,
non-surgical extractions, and simple restorations.
- Recipients must be screened for eligibility by a social
- If found to be eligible, patients must schedule
an appointment to be assessed by a Health and Human Services Department
- A sliding fee applies to this appointment.
- If the patient is determined to be in need of pain
relief they will be entered in a monthly lottery for referrals to a participating dentist.
- If selected, patients are contacted by a social
services specialist in order to schedule an appointment with a participating dentist.
- A $10 co-payment
to schedule an appointment with a dentist.
Other Dental Resources
- Family Dental Center
- Medicaid, MC+, Medicare, and uninsured
- Kings Daughters Dental Aide Program
- Referrals are made through the Columbia Public Schools nurses
- University of Missouri-Kansas City Dental School
- Fees are usually 1/2 to 1/3 of cost of a private provider