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City of Columbia, MO
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Director

5/99
ADA revised POSITION DESCRIPTION
7019 CITY OF COLUMBIA, MISSOURI
CLASS TITLE: EMERGENCY COMMUNICATIONS AND MANAGEMENT ADMINISTRATOR
Work is performed under the general direction of an Assistant City Manager.This is administrative work supervising the operation of the County-wide enhanced 911 emergency dispatching system and coordinating emergency management activities.
SUPERVISION EXERCISED:
Supervision is exercised over all personnel and operations in the Joint Communications and Information Center.

ESSENTIAL FUNCTIONS/TYPICAL EXAMPLES OF WORK PERFORMED
(This list is not comprehensive, but indicates duties and responsibilities which may be redefined pursuant to operational needs):
Administers and supervises the day-to-day operation of the County-wide enhanced 911 emergency dispatch system. Directs master emergency/disaster plan design, coordination, finalization, publication and distribution. Maintains knowledge of emergency management system planning, response and recovery, emergency management system application and coordination principles, emergency/disaster response procedures, and hazard mitigation procedures. Assists user agencies and the communications advisory committee in developing, adopting and maintaining operating standards and procedures. Acts as liaison to local, state and federal governments and community organizations regarding emergency management functions. Ensures compliance with SEMA and FEMA emergency management agency's disaster preparedness requirements. Plans, implements and evaluates preparedness exercises. Selects, supervises, trains, and evaluates personnel. Reviews, evaluates, and responds to complaints. Coordinates all communication functions for police, sheriff, fire, ambulance, and civil defense functions. Maintains control of all City FCC radio licenses; ensures FCC compliance in all operations. Provides administrative management and coordination of local emergency management activities. Assists with the implementation of SARA Title III. Updates system database and recommends system and software improvements; analyzes all systems and proposes modifications to correct identified defects. Prepares specifications and evaluates bids for all new equipment (except computer equipment). Performs maintenance on systems and equipment (except for computer equipment) or directs maintenance to local service shops as necessary. Performs related duties as needed or assigned.

KNOWLEDGE, SKILLS, AND ABILITIES - MINIMUM QUALIFICATIONS:
Graduation from high school (college degree preferred) and five years of administrative experience in emergency dispatching systems and/or emergency response and service; or any equivalent combination of education and experience which would provide the following knowledge, skills, and abilities: Thorough knowledge of communications systems. Thorough knowledge of microcomputer operating systems and related software. Thorough knowledge of emergency dispatching systems and emergency management. Skill in coordinating/managing an emergency preparedness/disaster response operation. Skill in supervising and organizing the work of subordinates. Skill in oral and written communications. Skill in operating a personal computer and its related software. Ability to establish good working relationships with and deal tactfully and courteously with the public and City and County officials. Ability to function efficiently under stress and handle several functions simultaneously. Ability to use good judgment in the analysis of problems. Ability to prepare and maintain accurate reports and records. Excellent work history and attendance record. Knowledge of CML 911 equipment, GEAC computer-aided dispatch and records system, and VHF/800 radio systems desirable. FEMA professional development certification desirable.

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