|ADA revised||POSITION DESCRIPTION|
|7015||CITY OF COLUMBIA, MISSOURI|
|CLASS TITLE:||PSJC Coordinator/Operations|
|Work is performed under the general direction of the PSJC Administrator. This is administrative work assisting the administrator with the day-to-day operations of the PSJC communications center and systems.|
ESSENTIAL FUNCTIONS/TYPICAL EXAMPLES OF WORK PERFORMED
(This list is not comprehensive, but indicates duties and responsibilities which may be redefined pursuant to operational needs):
Responsible for scheduling, shift assignment and manpower needs. Responsible for overseeing the maintenance of all communication equipment on and off site including warning sirens, generators, transmitters, etc. Advises on system requirements and alternatives; ships equipment for service/ gathers data and statistical information and supervises short-term equipment projects. Participates in interviews; makes recommendations on permanent and temporary employee selections; supervises daily operations including work schedules, work locations, and assignments. Ability to assume the duties of the Administrator and Administrative Services Coordinator in their absence. Assists staff in the development and maintenance of PSJC procedures, protocol and data base information for both new and existing systems. Assists Administrative Services Coordinator with training needs, continuing education and programs required by State Law and policy and procedure changes. Assists staff with maintenance of 911 system and documentation including updating "run boxes" and street indexing and operator instruction on same as required. Responsible for overseeing the production of recordings and documents for court. Investigates complaints and gathers data as assigned. Must be able to supervise or work a console position in the operations room as needed.
KNOWLEDGE, SKILLS, AND ABILITIES - MINIMUM QUALIFICATIONS:
Possession of a high school diploma and five years full time related work experience; or any equivalent combination of education and experience which would provide the following knowledge, sills, and abilities: Knowledge of radio/telephone equipment and miscellaneous electronic systems. Ability to evaluate and improve the efficiency and effectiveness of operations. Skill in supervising and organizing the work of subordinates. Ability to prepare and present oral and written reports, presentations, and recommendations. Ability to use good judgment in the analysis of problems. Ability to prepare and maintain accurate reports and records. Ability to perform necessary research and investigations. Ability to establish and maintain effective working relationships with co-workers. Ability to communicate, orally and in writing. Ability to deal tactfully and courteously with the public and Government officials. Excellent work history and attendance record.