Mission Statement

For an organization, public or private, to be successful, it must clearly understand its purpose, its objectives, and what should be the vision of each member of the organization.  These are the elements of a mission statement for the organization and a bench mark for success or failure.  The Mission Statement for the City of Columbia Public Works Department is as follows:

Purpose:

To construct, protect, and maintain, within the authority provided by the City Code of Ordinances, the physical structures and facilities that have been determined necessary for public purposes and to provide services to the public to facilitate the achievement of common social, economic, and environmental desires.

Objectives:

• To face each task with pride in being an essential member of an organization dedicated to service;
• To constantly seek ways to improve the level and quality of service;
  To continuously strive for self-improvement through training opportunities and communication with others;
• To view each encounter with the public as an opportunity to demonstrate the purpose of the department in a positive manner.

Vision:

To accomplish the purpose and objectives of the department in such a manner that the citizens of Columbia and professional peers view the department as a model for providing the highest quality of customer service.