Job Description

City of Columbia, Missouri, Human Resource Department
P.O. Box 6015, Howard Building, 600 East Broadway
Columbia, Missouri 65205-6015    573.874.7235

    DEPARTMENT / DIVISION:      Police/Personnel Development
This is responsible paraprofessional work in the Personnel Development Unit of the Police Department. The employee performs a variety of paraprofessional tasks relating to the administration of the Police Department's employee training records, personnel transactions, and other personnel services.

    SUPERVISION RESPONSIBILITIES:
Generally none; however, the employee in this classification may provide technical guidance to other employees as a function of responsibility over specific programs or operations.

    WORK PERFORMED:
Responsible for maintaining documentation for all training and POST Certification of all police officers; reports to Department of Public Safety for certification and departure of officers. Maintains all permanent records on active and inactive employees, including performance evaluations, requisitions, ordinance and grievance documentation, and other personnel related matters. Maintains and verifies payroll information, purchasing information, and maintains accounts receivable files; maintains personnel files; orders and maintains supplies. Processes payroll changes and personnel requisition forms. Types letters, reports, documents, and a variety of other material from rough draft, clear copy, dictaphone, shorthand, or notes, using a typewriter or electronic equipment, including formatting, data collection, and tabulation. Drafts correspondence for Director's/Chief's approval. Processes and submits fingerprint cards to the Missouri State Highway Patrol. Maintains various files regarding grievance, disciplinary action and other personnel related matters. Maintains strict confidentiality of operations and records as directed. Performs annual employee background checks by accessing computer databases, and prepares corresponding records. Facilitates completion, collection, and flow of required forms/documents such as legal documents or notices, purchase orders/requisitions, worker's compensation claims, job applications, claims and billings, requests for information, travel vouchers, or other forms indigenous to specialized operations. Conducts clerical research and completes data for administrative and public reports, ensuring accuracy and completeness. May take complex dictation and notes of meetings; keeps official records and reports; prepares correspondence for supervisor's signature; makes travel arrangements; arranges meetings; maintains appointment calendar; prepares agendas; schedules and attends meetings. Schedules appointments, gives information to callers, handles or refers complaints/problems as appropriate, and generally assists in supportive clerical work; receives and distributes mail; schedules meetings; takes shorthand to record minutes of meetings and tanscribes dictation, as required. Interprets and applies established policies and procedures where clear and ample precedents have been established; searches documents to answer factual inquiries and to locate information. Maintains records on budget expenditures and reconciles routine accounts; maintains payroll and personnel records. Greets callers and visitors; handles and processes incoming agency calls; screens calls and takes messages; directs inquiries to the proper source and answers questions within the context of established policies and procedures, with contact sometimes of a difficult nature; may initiate routine correspondence in performance of duties and response to services. Screens incoming calls and correspondence and refers to appropriate staff for action; assembles relevant attachments or notes for instruction or disposition. Responds to difficult issues and citizen interests or complaints, exercising judgment in accordance with applicable regulations or policies. Coordinates special activities for the department. Performs related work as needed or assigned.

    PARTIAL LISTING OF MINIMUM QUALIFICATIONS:
Graduation from high school with college or business school training preferred, and two years of exprience working with employee or related records; or any equivalent combination of education and experience which would provide the required knowledge, skills, and abilities. Considerable knowledge of standard office practices and procedures, equipment and clerical techniques; record-keeping systems, standards and techniques for maintaing personnel records; grammar, punctuation, spelling, syntax, appropriate style and arithmetic. Ability to operate a variety of office equipment, including microcomputers and other electronic equipment. Ability to communicate effectively, both orally and in writing. Considerable experience with spreadsheets and database applications. Ability to make mathematical calculations and computations accurately. Ability to maintain moderately complex records and ensure their confidentiality. Ability to successfully complete the City Clerical Exam and typing test prior to application deadline. Ability to proofread, research files, and logically organize information. Ability to follow verbal and written instructions. Ability to work under pressure and to meet deadlines. Ability to establish and maintain effective working relationships with other employees and the general public. Excellent work history and attendance record.

PLEASE CONTACT HUMAN RESOURCES FOR COPY OF COMPLETE POSITION DESCRIPTION

Individuals needing accommodation to apply may call 573.874.7235
TTY Users call 573.874.6395
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER:    MALE / FEMALE

THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING