Problem Reporting

The following information is provided as a resource to aid citizens in reporting code violations and nuisance issues.

Violation/Issue Description Division / Phone Reporting
Emergencies Call 9-1-1
Addresses All buildings should display the assigned address in a position easily seen and readable from the street. Building & Site Development 874-7474

More Information

Animals Columbia has numerous ordinances regarding the proper treatment and care of animals, including licensing, keeping vicious dogs from the public, cleaning dog waste from public and private right-of-way, etc. Animal Control449-1888 Report by Email or by calling 449-1888
Crime Report illegal activity. 573-442-6131 Report Online
Discrimination If you feel you have been discriminated against in the areas of employment, public accommodation or housing. Law Department 817-5024 More Information
Electric outages If you are experiencing an outage please call us. Any details of the outage you can supply will be appreciated. Water & Light 875-2555
Fences All fences must be maintained and in good repair. Building & Site Development 874-7474 More Information
Fire Code Violation If you see a situation which you believe constitutes a life safety hazard, please contact the Fire Marshal’s Division. Fire Marshal’s Division 874-7556 Report by Email or by calling 874-7556
Fire Hydrant (Obstructed or Blocked) If you see a fire hydrant that is obstructed by vegetation, vehicles, fences, or other materials, please call the Fire Marshal’s Division. Fire Marshal’s Division 874-7556 Report by Email or by calling 874-7556
Food File a complaint if you see a food-safety issue you believe to be a code violation. Environmental Health 874-7346 Report by Email or by calling 874-7346
Housing Every dwelling must be maintained in good repair and be fit for human living.  The owner is responsible for making repairs or improvements necessary to correct conditions dangerous or harmful to the occupants or other residents. Neighborhood Services 817-5050 Report by Email or by calling 817-5050
Graffiti If the graffiti is on a private residence or business, please leave the address, as well as the part of the property it is on.  If the graffiti is in the public right-of-way, such as a light post or traffic sign, please leave as much information as possible to assist the City in locating it—this includes the side of the street it is on, nearby intersections, etc. Neighborhood Services 817-5050 Report by Email or by calling 817-5050
Junk Yards of all homes must be kept clear of inappropriate items, such as appliances, bedding, bottles, boxes, broken glass, cans, cardboard, cartons, furniture manufactured for indoor use only, household appliances, jars, lumber and building supply materials that are not neatly stacked, machine parts, motor vehicle parts, pallets, paper, plumbing fixtures, rags, scrap metal, tire rims, tires, water heaters. Neighborhood Services 817-5050 Report by Email or by calling 817-5050
Noise Loud music, noises, etc. cannot be audible from a distance of 50 feet between the hours of 11 p.m. to 7 a.m., or from a distance of 100 feet between the hours of 7 a.m. and 11 p.m.  This restriction is 50 feet for operating vehicles at all times. Police 442-6131 Report by calling 442-6131
Non-Motorized Transportation Concerns Public Works Report Online
Parks & Trails Use this number to report problems with the trails and park amenities. Examples include downed trees and limbs, eroded trail sections, playground equipment damage, water leaks, vandalism, restroom fixtures not working, lights not working, or graffiti damage. Park Services Division 874-7201 Report by Email or by calling
874-7201
Parking Meters Malfunctioning Report broken or malfunctioning parking meters. Parking Enforcement 874-7561 Report Online or by calling 874-7673
Police Report problems or incidents with Columbia Police Department Officers. Report Online
Pot Holes Streets & Sidewalks Maintenance874-6289 Report Online
Sewage Onsite sewage (ordinances prohibit the chronic discharge of sewage effluent above ground and the discharge of wastewater off of the property) and defective sewers. Environmental Health 874-7346 Report Online or by calling 874-7346
Sewer Maintenance Emergencies Sewer Utility 24 hours a day, call 445-9426.
Sidewalk Repair/Maintenance Report trip hazards and other sidewalk damage. Streets & Sidewalks Maintenance 874-6289 Report by Email or by calling 874-6289
Sewer Utility Service Billing Errors If you suspect a sewer utility billing error you may request a review of your account. Utility Customer Services 573-874-7380 Complete and e-mail form.
Smoking in Public Places File a complaint if you see people smoking in a restaurant, bar or other public setting. Environmental Health 874-7346 Report by Email or by calling 874-7346
Standing water/mosquitoes Mosquitoes can develop in any standing water that is present for more than five days. West Nile Virus can be controlled by eliminating breeding sites in standing water and other debris. Report standing water or large numbers of mosquitoes in your neighborhood. Environmental Health 874-7346 Report by Email or by calling 874-7346
Storm Drainage Problems Stormwater Management 874-7250 Report Online
Stormwater Pollution Problem Report illicit discharges or dumping into storm drains. Stormwater Management 874-7250 Report Online
Street Light Malfunctions Report malfunctioning street lights, whether they are not working at night or on during the day. Water & Light 874-7325 Report Online
Street Signs / Traffic Lights Report a faded, missing, rusted,
vandalized or broken street sign or malfunctioning traffic light.
Streets & Sidewalks Maintenance 874-6289 Report Online
Tenant Complaints City of Columbia residents who rent their homes and have a property maintenance problem that is not being resolved after requests to their landlord can file a complaint with the Neighborhood Services Division of Community Development. Neighborhood Services 817-5050 Report Online
Trash Accumulation of trash and garbage as well as “improperly placed materials” (including trash, recyclables, and yard waste improperly placed curbside or prior to 4 p.m.) Solid Waste Utility 874-6291 Report Online
Trees Trees must not hang over sidewalks, streets and alleys so that the lower limbs are closer than 14 feet to the travel portion of any street or alley. Neighborhood Services 817-5050 Report by Email or by calling 817-5050
Trees in or Near Power Lines Water & Light 874-7325 Report Online
Vehicles Unlicensed motor vehicles must not be parked, kept or stored on real estate except in a garage, a similar fully enclosed structure, or a carport. Neighborhood Services 817-5050 Report by Email or by calling 817-5050
Vehicle for hire problem Citizens and visitors may report concerns and/or complaints against a vehicle for hire driver or company. Report by Email, fax or mail.
Vehicles Parked on Grass Vehicle parking is only permitted on improved areas – dust free pavement. Building & Site Development 874-7474 More Information
Vehicles Parked on Street

The City of Columbia has the following rules in place regarding the parking of motor vehicles:

  • Abandoned vehicles cannot be parked on private property for over 72 consecutive hours.
  • Vehicles cannot be parked in the street for over 24 consecutive hours.
  • Trailers cannot be parked alone in public streets.
Police 442-6131 Report by calling 442-6131
Vehicles Parking in Fire Lanes If you see vehicles parking in fire lanes, please contact the Fire Marshal’s Division. Fire Marshal’s Division 874-7556 Report by Email or by calling 874-7556
Water outages  If you are experiencing an outage please call us. Water & Light 875-2555.
Water Leaks Please contact our office if you spot a water leak. If it is a serious problem that needs immediate attention, please call the emergency number at 875-2555. Water & Light 874-7325 Report Online
Weeds Owners or occupants are responsible for cutting and removing all weeds and grass over 12 inches high Neighborhood Services  817-5050 Report by Email or by calling
874-7339
County Nuisances Report a nuisance outside the city limits of Columbia or any other incorporated municipality. The County nuisance ordinance applies to weeds, trash, junk and unlicensed vehicles. Environmental Health 874-7346 Report by Email or by calling 874-7346
Other Nuisances Including Solid Waste Storage, Rat Harborage, weeds or vegetation blocking streets or sidewalks, dead animals, noxious odors, stagnant or leaking water or open cisterns. Environmental Health 874-7346 Report by Email or by calling 874-7346